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Frequently Asked Questions
General
★ Instructions on how to use gestures
★ Flexcil 1 → Flexcil 2 Free Upgrade Guide
★Flexcil 2 iOS - Frequently Reported Issues
★ Flexcil Android – Frequently Reported Issues
Troubleshooting Guide
★ Data migration error (Flexcil 1 → 2)
★ In-app purchase error
★ Backup and Restoration Error
Gestures do not work in PDF
Undo / Redo Error - Flexcil 1
Apple Pencil Pairing Issues / Straight Line Drawing Issues
Moving a pop-up document that went up on the screen
Hyperlinks doesn't work
Purchase Related Inquiries
★ Restore Purchase - In App Purchase
★ Restore Purchase - on Other Devices
Family Sharing - Flexcil Standard
Refund - Apple App Store Purchased App
Usage Related Inquiries
★ Data Migration (Flexcil 1 -> 2)
★ Backup and Restore Data
Undo / Redo Gesture
Delete Backup Files
Use a purchased digital planner
You are here:
Support
Frequently Asked Questions
Category - Frequently Asked Questions
General
★ Instructions on how to use gestures
★ Flexcil 1 → Flexcil 2 Free Upgrade Guide
★Flexcil 2 iOS - Frequently Reported Issues
★ Flexcil Android – Frequently Reported Issues
Troubleshooting Guide
★ Data migration error (Flexcil 1 → 2)
★ In-app purchase error
★ Backup and Restoration Error
Gestures do not work in PDF
Undo / Redo Error - Flexcil 1
Apple Pencil Pairing Issues / Straight Line Drawing Issues
Moving a pop-up document that went up on the screen
Hyperlinks doesn't work
Purchase Related Inquiries
★ Restore Purchase - In App Purchase
★ Restore Purchase - on Other Devices
Family Sharing - Flexcil Standard
Refund - Apple App Store Purchased App
Usage Related Inquiries
★ Data Migration (Flexcil 1 -> 2)
★ Backup and Restore Data
Undo / Redo Gesture
Delete Backup Files
Use a purchased digital planner
