Welcome to Flexcil Support
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Frequently Asked Questions
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Flexcil User Guide
General
Troubleshooting Guide
Purchase Related Inquiries
Usage Related Inquiries
Troubleshooting
- ★ Data migration error (Flexcil 1 → 2)
- ★ In-app purchase error
- ★ Backup and Restoration Error
- ★ Restore Purchase - In App Purchase
- ★ Restore Purchase - on Other Devices
- Gestures do not work in PDF
- Undo / Redo Error - Flexcil 1
- Family Sharing - Flexcil Standard
- Refund - Apple App Store Purchased App
- Moving a pop-up document that went up on the screen
Flexcil Gestures
- ★ Instructions on how to use gestures
- Undo / Redo Gesture
- Operate pop-up document
- Flip Pages of PDF document or a study note
- Round Bracket Gesture to select paragraphs
- Delete Handwritten Objects Using Gesture
- Use Long-press Gesture to select text
- Use Underline Gesture to Select Text
- Select Text by Using Small Circle Gesture
- Select Text by using Large Circle Gesture Show All ( 3 )
PDF Annotation & Note-taking
Managing Folders and Files
Managing Document Pages
Others
- ★ Data Migration (Flexcil 1 -> 2)
- ★ Backup and Restore
- Delete Backup Files
- Manage bookmarks
- Change the cover and template of study notes
- Rename study notes
- PDF & Note viewer settings
- Activate full-screen mode
- Switch between gesture mode and pen mode
- Duplicate PDF document and study note Show All ( 7 )
Contact Us
Before contacting us, please check our FAQs and Flexcil User Guide first.
Please understand that we respond with a priority given to major issues such as critical errors.
All requests for improvements and additional features are reviewed and reflected in the development process.