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Frequently Asked Questions
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Flexcil User Guide
- ★ Data migration error (Flexcil 1 → 2)
- ★ In-app purchase error
- ★ Backup and Restoration Error
- ★ Restore Purchase - In App Purchase
- ★ Restore Purchase - on Other Devices
- Gestures do not work in PDF
- Undo / Redo Error - Flexcil 1
- Family Sharing - Flexcil Standard
- Refund - Apple App Store Purchased App
- Moving a pop-up document that went up on the screen
- ★ Instructions on how to use gestures
- Undo / Redo Gesture
- Operate pop-up document
- Flip Pages of PDF document or a study note
- Round Bracket Gesture to select paragraphs
- Delete Handwritten Objects Using Gesture
- Use Long-press Gesture to select text
- Use Underline Gesture to Select Text
- Select Text by Using Small Circle Gesture
- Select Text by using Large Circle Gesture
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Contact Us
Before contacting us, please check our FAQs and Flexcil User Guide first.
Please understand that we respond with a priority given to major issues such as critical errors.
All requests for improvements and additional features are reviewed and reflected in the development process.